Marvel Matarrita

Inquirer
DISC Type : cd

People Services Operations Leader at Meta

Bellevue, Washington, United States

Overview

Marvel is a global People Services Operations Leader with over 20 years of experience at industry leaders like Meta, Google, and HP. He specializes in HR shared services and is passionate about using tech and automation to improve operations. Colleagues and partners describe him as inspiring, calm, and practical.

With a global perspective from living and working in numerous countries, Marvel has a keen interest in the intersection of technology and human experience. He follows the views of entrepreneurs, reflecting on how unconventional business philosophies can be applied in the corporate world.

He has appeared on tech talk shows to share his deep expertise on the future of business process outsourcing.

Personality Overview

Upfront

Demanding

ROI Conscious

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Technology in HR
He is fascinated by AI's potential to reshape HR and speaks publicly about the role of technology and automation in global business process outsourcing.
Global Operations
He has extensive experience leading teams and managing HR shared services across Europe, North America, and Latin America for major tech companies.
Shared Services
A core theme of his career, he has directed large-scale shared services and outsourcing activities for companies like Hewlett Packard Enterprise.

Media Appearances

Marvel has no verified media appearances

Work History

11-2023
People Services Operations Leader at Meta
2018 - 2023
Head of Global Ads Support Operations at Google
2016 - 2018
Google Marketing Solutions - EMEA at Google
2010 - 2016
Head of Global HR Services & Business Process Outsourcing at Hewlett Packard Enterprise
2007 - 2010
Senior Manager - North America Shared Services at Hewlett Packard Enterprise

Education

BSc. Business Administration from Universidad Latina de Costa Rica
Undergraduate Level Courses - History from Universidad de Costa Rica UCR

More Information

Social Presence :

Prographics :

Exp : 25 Location : Bellevue, Washington, United States Job Level : Senior Designation : People Services Operations Leader at Meta
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Insights For Selling To Marvel

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marvel is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Marvel

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Marvel move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Marvel take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Marvel

Personality Compatibility


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