Mary Edelquinn Alcala in

Mary Edelquinn Alcala

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Account Manager in RingCentral at RingCentral
📍 Pasig, National Capital Region, Philippines

Mary Edelquinn Alcala is an Account Executive at RingCentral with a background in customer success and sales within the software industry. A graduate of Pamantasan ng Lungsod ng Pasig with a B.S. in Information Technology, she is skilled in account management, B2B sales, and CRM platforms.

Her early career as a graphic designer, coupled with skills in Adobe Photoshop, indicates a creative foundation. This background in design complements her current technical and client-facing roles, suggesting a blend of artistic and operational talents.

She successfully pivoted her career from creative graphic design to the high-tech software industry.

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Experience
13 Years
Current Role
Account Manager in RingCentral
Job Level
Middle
Location
Pasig, National Capital Region, Philippines
Personality Overview

How Mary shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mary cares about

AI in Business
Recently shared her view that AI represents a "paradigm shift in business operations," indicating a strong interest in its transformative impact on strategy and value creation.
Customer Experience
Her roles at RingCentral and Intuit have centered on advocating for clients, managing accounts, and ensuring customer satisfaction and problem resolution.
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Career

Work history

8-2020
Account Manager in RingCentral
RingCentral
8-2016 - 8-2020
Intuit QuickBooks Accountants Support Associate
Intuit Accountants
8-2016 - 8-2020
QuickBooks Online Support Associate
Intuit
8-2016 - 8-2020
QuickBooks Desktop Support Associate
Intuit
2-2013 - 7-2016
Graphic Designer
Giovanni Photography
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2012
Bachelor's degree
Pamantasan ng Lungsod ng Pasig
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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