Matt Hasell

Critic
DISC Type : C

Director at SoundHound AI

Charlotte, North Carolina, United States

Overview

Matt Hasell is the Director of Automation & Conversational AI at SoundHound AI. He is a visionary leader with extensive experience delivering customer-facing technologies in highly regulated industries, previously holding senior roles at Bank of America and Credit Suisse. He holds an MBA from North Carolina State University.

Based on his North Carolina education and professional history, Matt is likely a fan of local sports, potentially following the Carolina Panthers and the athletic programs of his alma maters, UNC Wilmington and NC State.

He recently earned a certification in "Generative AI with Large Language Models, " highlighting his commitment to staying at the forefront of AI innovation.

Personality Overview

Precise

Critic

Negotiator

They enjoy working alone and do not rely on others very often.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Enterprise Conversational AI
His career has focused on evaluating and deploying conversational AI in large enterprises. He now leads a team in this space at SoundHound AI.
Generative AI
He recently obtained a certification in "Generative AI with Large Language Models, " indicating a strong interest in the latest advancements in this specific field.
Contact Center Modernization
He has led multi-year vendor evaluations and platform selections to modernize contact center technologies at both Bank of America and Credit Suisse.

Media Appearances

Matt has no verified media appearances

Work History

11-2022
Director at SoundHound AI
2-2021 - 11-2022
Senior Vice President - Employee Experience Technology at Bank of America
4-2019 - 2-2021
Vice President of Product Management - Digital Support Strategy at Bank of America
2-2013 - 4-2019
VP - Product and Program Manager, Group CTO End User Services at Credit Suisse
2-2012 - 2-2013
Technical Analyst at Credit Suisse

Education

2014 - 2017
Master of Business Administration - MBA from North Carolina State University
2009 - 2011
Bachelor of Science (B.S.) from UNC Wilmington

More Information

Social Presence :

Prographics :

Exp : 14 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Director at SoundHound AI
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Matt

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Matt take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Matt

Personality Compatibility


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