Grant Bugher

Observer
DISC Type : ic

VP, Chief Information Security Officer at Outreach

Greater Seattle Area, United States

Overview

Grant Bugher is an experienced information security executive with a 25-year background in software and security engineering. As the CISO at Outreach, he focuses on building risk-based product security programs and has expertise in public cloud cybersecurity. He holds CISSP and CISM certifications and earned a B. S. from Indiana Universitys Kelley School of Business.

Grant is a long-time participant in the hacker and security conference community, having attended DEF CON since 2008. He is a frequent speaker at events like DEF CON and Black Hat, where he shares his research on application security, cloud computing, and various forms of network exploitation.

He has presented original security research at DEF CON on multiple occasions, including talks on bypassing captive portals and methods for attackers to maintain persistence within a compromised Windows domain.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Product Security
He has built product security programs from the ground up at three different companies, including Twitch and Outreach, focusing on risk-based strategies and application security.
AI Security Governance
In a recent post, he emphasized the importance of AI governance and privacy standards as a foundational element of trust in the products his company builds.
Hacker Community
He is a regular attendee and speaker at security conferences like DEF CON and Black Hat, demonstrating a deep connection to the hacker and security research community.

Media Appearances

Grant has no verified media appearances

Work History

4-2025
VP, Chief Information Security Officer at Outreach
8-2023 - 4-2025
Senior Director, Security at Outreach
6-2021 - 8-2023
Director, Platform Security at Outreach
5-2017 - 6-2021
Senior Manager, Application Security at Twitch
4-2015 - 5-2017
Principal Program Manager, Microsoft Teams Security at Skype

Education

B.S. from Indiana University - Kelley School of Business
B.A. from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Seattle Area, United States Job Level : Leadership Designation : VP, Chief Information Security Officer at Outreach
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Insights For Selling To Grant

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grant is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Grant

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Grant move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Grant take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Grant

Personality Compatibility


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