Matt Kendall is the founder of Cognitive Copy, offering specialized ghostwriting and content for the BPO and CX industries. A former chief editor for Nearshore Americas, he is a recognized analyst and speaker on outsourcing trends. Colleagues describe him as highly reliable and productive, and he holds a Microsoft Certified Professional certification.
Originally from the UK, Matt has a rich international background, having lived and worked in Mexico before relocating to Spain, where he is now based. In his spare time, he writes and directs short films and plays the drums. He also enjoys exploring local culinary scenes.
Unique fact: He has produced over 900 pieces of content, including deep-dive industry analyses and executive interviews.
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