Matt Lawrence in

Matt Lawrence

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Technical Support Engineer at N/A
📍 Indianapolis, Indiana, United States

Matt is an experienced IT Support Specialist with a background in network engineering and IT management. He is skilled in unified communications, including VOIP and SIP, as well as Microsoft, VMWare, and Cisco infrastructure. He holds a Bachelor of Science from Ball State University.

During his time as an IT Support Manager, he was solely responsible for the IT operations of five offices and over 200 agents.

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Experience
19 Years
Current Role
Technical Support Engineer
Job Level
Mid-senior
Location
Indianapolis, Indiana, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Matt cares about

Unified Communications
He has deep experience designing and implementing UCaaS infrastructure, including SIP trunks, video solutions, and interactive voice response (IVR) systems.
IT Infrastructure
His background includes managing Windows servers, Active Directory, Cisco core routers, and DNS servers on UNIX.
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Career

Work history

11-2022
Technical Support Engineer
N/A
1-2013 - 11-2022
VOIP Support Engineer
Level365 Communications LLC
9-2010 - 11-2012
IT Support Manager
Prudential Indiana Realty Group
1-2006 - 1-2010
Network Engineer
Cincinnati Bell
In the press

Media appearances

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Education
Bachelor of Science
Ball State University
Education details unavailable
Noblesville High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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