Matt Lucas-Smith

Examiner
DISC Type : sc

Catering Manager at Utility Warehouse

London, England, United Kingdom

Overview

Matt has no verified overview

Personality Overview

Late Adopter

Process Oriented

Overcautious

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Matt has no verified topics they care about

Media Appearances

Matt has no verified media appearances

Work History

5-2024
Catering Manager at Utility Warehouse
4-2022 - 5-2024
Food Services - Catering Manager at ISS Facility Services UK
1-2016 - 4-2022
Unit Facilities Manager (Catering) at HM Prison and Probation Service
2-1991 - 2-2004
Sergeant at British Army

Education

9-1986 - 4-1989
Education details unavailable from Sydney Smith High School
City and Guilds from Hull College of Further Education

More Information

Social Presence :

Prographics :

Exp : 23 Location : London, England, United Kingdom Job Level : Middle Designation : Catering Manager at Utility Warehouse
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Matt

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Matt take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Matt

Personality Compatibility


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