Matt Schneider

Energizer
DISC Type : I

VP Customer Engagement at HDIS

Greater St. Louis, United States

Overview

Matt Schneider is the VP of Customer Engagement at HDIS, an accomplished leader with expertise in client relations, operations, and technology. He studied Communication at Truman State University. Colleagues frequently describe him as an exceptional, strategic, and positive leader who excels at building and inspiring teams.

He has deep experience managing large-scale, complex projects that span cross-functional teams and business units in industries like financial services, eCommerce, and consumer loyalty.

Matt has an excellent working knowledge of application development and network infrastructure, a unique technical skill for a customer engagement executive.

Personality Overview

Informal

Full Of Energy

Believer

They are friendly, approachable and love to make new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

People-First Leadership
His professional headline is "People First, " and multiple recommendations praise his ability to build, rally, and inspire teams while maintaining a human-centric focus.
Customer Experience
His entire career, from Director of Customer Care to VP of Customer Engagement, is focused on improving customer satisfaction and managing client relationships.
Operational Excellence
He has a proven track record of directing large-scale, complex operations and is praised for his expertise in strategic planning and operational facets.

Media Appearances

Matt has no verified media appearances

Work History

10-2017
VP Customer Engagement at HDIS
12-2012 - 10-2017
Senior Director, Sales and Service at HDIS
1-2012 - 12-2012
Director, Customer Care at HDIS
12-2011
Director, Client Services and Operations at Maritz Loyalty Marketing
7-2006 - 1-2008
Director, Delivery Operations Manager at Maritz Loyalty Marketing

Education

1988 - 2002
Communication from Truman State University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater St. Louis, United States Job Level : Senior Designation : VP Customer Engagement at HDIS
URL has been copied!

Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Matt

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Matt take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Matt

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.