Matthew is the Director of Client Support at Zixi, specializing in scaling customer service teams and turning them into profit centers. He has a proven track record of building international, 24/7 support operations from the ground up. Colleagues describe him as a brilliant, passionate, and detail-oriented leader who excels at developing talent. He holds a Bachelors from St. Bonaventure University.
Outside of his primary role, Matthew has a background in media and sports production, having worked as a producer and videographer for organizations like the New York Islanders and Buffalo Sabres. He is also passionate about mentorship and helping professionals in the early stages of their careers network and grow.
He once created and managed a 100+ page training handbook for new hires on his technical support team.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.