Matthew Settipane

Energizer
DISC Type : I

VP of Customer Success at Snorkel AI

New York, New York, United States

Overview

Matthew has no verified overview

Personality Overview

Full Of Energy

Big Picture Person

Enthusiastic

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Matthew has no verified topics they care about

Media Appearances

Matthew has no verified media appearances

Work History

5-2025
VP of Customer Success at Snorkel AI
4-2022 - 5-2025
Head of Customer Success at Snorkel AI
8-2020 - 3-2022
Vice President, Professional Services (Americas) at OutSystems
12-2019 - 7-2020
Senior Director, Professional Services at OutSystems
3-2018 - 12-2019
Senior Director, Global Services at Qubole

Education

1990 - 1995
B.A. from University at Buffalo
1997 - 1999
B.S. from University of Maryland Global Campus

More Information

Social Presence :

Prographics :

Exp : 18 Location : New York, New York, United States Job Level : Senior Designation : VP of Customer Success at Snorkel AI
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Matthew

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Matthew take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Matthew

Personality Compatibility


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