Maude Turcot, Eng.

Critic
DISC Type : C

Directrice des services partagés, Opérations | Director of Shared Services, Operations at La Maison Simons

Québec, Quebec, Canada

Overview

Maude Turcot is the Director of Shared Services at La Maison Simons, leveraging her background in Industrial Engineering and Human Resources. A certified PMP and Lean Six Sigma Green Belt, she leads strategic projects, indirect procurement, and operational support across the companys retail stores, distribution center, and e-commerce divisions.

She is passionate about the evolution of professions and is driven to create inspiring work environments. Maude believes in the power of teamwork and building teams that can positively impact both customer and employee experiences, fostering a creative and dynamic atmosphere.

Maudes unique expertise combines the technical, process-driven world of industrial engineering with the people-centric field of human resource management.

Personality Overview

Negotiator

Objective Thinker

ROI Driven

Unless the value is proven by data, they are unlikely to value fancy features.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

Operational Excellence
Her profile highlights skills in operational excellence and a Lean Six Sigma Green Belt certification, indicating a focus on process efficiency and performance.
Customer Experience
Frequently posts about how operational functions like engineering and teamwork are foundational to creating an exceptional experience for La Maison Simons' customers.
Engineering & Automation
Actively recruits for engineering roles, stating that engineering is at the heart of automation and operational performance within the company's infrastructure.

Media Appearances

Maude has no verified media appearances

Work History

7-2021
Directrice des services partagés, Opérations | Director of Shared Services, Operations at La Maison Simons
5-2021 - 7-2021
Professionnelle de la recherche | Research Professional at Université Laval
11-2020 - 7-2021
Conseillère principale en gestion d’actifs | Principal Advisor, Asset Management at PLANIFIKA INC.
3-2020 - 11-2020
Supervision aux opérations (intérim) | Operations management at SAQ
4-2019 - 11-2020
Chargée de projets - Chaîne d’approvisionnement | Project Manager - Supply Chain at SAQ

Education

2015 - 2020
Industrial Engineering | Génie industriel from Université Laval
2011 - 2012
Human resource management | Gestion des ressources humaines from UQAM | Université du Québec à Montréal

More Information

Social Presence :

Prographics :

Exp : 16 Location : Québec, Quebec, Canada Job Level : Mid-senior Designation : Directrice des services partagés, Opérations | Director of Shared Services, Operations at La Maison Simons
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Insights For Selling To Maude

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maude is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Maude

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Maude move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Maude take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Maude

Personality Compatibility


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