Mauricio Mazzarella Ferreira in

Mauricio Mazzarella Ferreira

Judge · DISC type Dc
Gerente Sr de Planejamento e Controle at Neobpo
📍 São Paulo, São Paulo, Brazil

Maurício Mazzarella Ferreira is a senior executive with over 20 years of experience in strategic planning, operations, and customer experience. He specializes in digital transformation and BI implementation, having managed teams of up to 800 people and increased productivity by over 20%. He is a graduate of Uninove in Business Strategic Planning.

He is a value-driven leader who believes that genuine and authentic people are the foundation of sustained business success and profitability. He emphasizes the importance of coherence, where words and actions align, to build solid professional reputations over time.

Unique fact: Maurício has successfully reduced forecast errors by up to 25% by implementing strategic dashboards in Power BI.

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Experience
16 Years
Current Role
Gerente Sr de Planejamento e Controle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Mauricio shows up

Features Driven
Generally Skeptic
Fast But Wary

They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They do not care very much about building rapport or relationships.

Priorities

Topics Mauricio cares about

Customer Experience (CX)
A core focus throughout his career, leading CX strategy and operations at major companies like Bosch and Neobpo to ensure customer satisfaction and loyalty.
Operational Efficiency
He has a track record of increasing team productivity by 20-30% and reducing rework by 30% through process transformation and automation.
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Career

Work history

1-2025 - 8-2025
Gerente Sr de Planejamento e Controle
Neobpo
3-2023 - 12-2024
Gerente Sr de Operações e Customer Experience Latin America
Bosch Brasil
11-2022 - 2-2023
Customer Experience e TeleVendas (Consultoria)
MeuCashCard
7-2021 - 8-2022
Head de Planejamento, Projetos e Financeiro
KAINOS BPOTECH
4-2019 - 7-2021
Gerente de Planejamento, MIS e BI
KAINOS BPOTECH
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Graduação em Planejamento Estrategico Empresarial
Uninove - Universidade Nove de Julho
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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