Max Phillips in

Max Phillips

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Service Desk Analyst at Huntington National Bank
📍 Westerville, Ohio, United States

Max Phillips is an IT Service Desk Analyst at Huntington National Bank with three years of experience. He is focused on growing his career in cybersecurity, holding an Associate of Applied Sciences degree in the field along with CompTIA Security+ and Google Cybersecurity certifications.

Born and raised in Columbus, OH, Max initially pursued psychology and fine arts (printmaking) at Otterbein University for three years. He enjoys staying and building his career in his hometown, where he has lived his whole life and attended Westerville City Schools.

He has a unique educational background with three years of study in psychology, focusing on social interactions and abnormal psychology.

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Experience
6 Years
Current Role
Service Desk Analyst
Job Level
Middle
Location
Westerville, Ohio, United States
Personality Overview

How Max shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Max cares about

Cybersecurity Path
His degree and certifications are in cybersecurity, and he has explicitly stated his goal is to move into this field.
IT Service Management
His current and previous roles focus on IT support, with experience in tools like ServiceNow, Active Directory, PowerShell, and various RMM software.
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Career

Work history

4-2025
Service Desk Analyst
Huntington National Bank
1-2024 - 3-2025
Information Technology Support Specialist
Palonix
4-2022 - 7-2023
Food Delivery Driver
Jimmy John's
3-2021 - 1-2022
Porter Manager
Citrin
6-2017 - 8-2020
Shift Manager/ Delivery Driver
Papa Johns
In the press

Media appearances

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Education
1-2022 - 12-2024
Associates of Applied Sciences - AAS
Columbus State Community College
1-2021 - 3-2022
Associate of Arts - AA
Columbus State Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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