Meg Sutton in

Meg Sutton

Examiner · DISC type cs
Chief Operating Officer, Global Risk Solutions, North America at Liberty Mutual Insurance
📍 New York City Metropolitan Area, United States

Meg Sutton is the Chief Operating Officer for GRS North America at Liberty Mutual, an insurance executive with deep expertise in operations and claims best practices. Her experience spans both domestic and international business. She earned her Bachelor of Arts from the University of Scranton.

Her leadership style emphasizes motivating and mentoring high-performing teams. A recent example includes taking her team to Toronto to learn from Canadian colleagues and foster collaboration across offices.

Unique fact: She has proven expertise in managing casualty claims for Fortune 1000 companies.

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Experience
27 Years
Current Role
Chief Operating Officer, Global Risk Solutions, North America
Job Level
Leadership
Location
New York City Metropolitan Area, United States
Personality Overview

How Meg shows up

Unexpressive
Tough To Convince
Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are quite aware of their needs and limitations, so they are unlikely to over-promise. They do not like taking risks at all and go for proven options in the end.

Priorities

Topics Meg cares about

Insurance Operations
As COO, she is an expert in optimizing operations and best practices for both admitted and surplus lines insurance business.
Risk & Economic Trends
She publicly discusses the impact of major economic factors like volatility, inflation, and labor shortages on the property and casualty industry.
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Career

Work history

1-2023
Chief Operating Officer, Global Risk Solutions, North America
Liberty Mutual Insurance
7-2019 - 1-2023
SVP, U.S. Casualty Claims
Liberty Mutual Insurance
9-2017 - 7-2019
VP & Product Manager, Commercial Insurance, Auto & General Liability Claims
Liberty Mutual Insurance
1-2004 - 6-2015
Vice President
Crum & Forster
8-1996
Claim Specialist
Crum & Forster
In the press

Media appearances

Liberty Mutual Insurance Appoints Meg Sutton and Taylor Archambault to Key Leadership Roles in its North American Commercial Insurance Business Unit. Featured in Liberty Mutual Group (LMG) News
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Education
1990 - 1994
Bachelor of Arts (B.A.)
University of Scranton
Certificate in the Fundamentals of Professional Liability
PLUS
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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