Megan Headrick

Observer
DISC Type : ci

Director of Customer Success at RVshare

Akron, Ohio, United States

Overview

Megan Headrick is the Director of Customer Success at RVshare, where she has built her career through several management roles. She focuses on building strong client relationships and delivering solutions that drive growth. Megan studied International Business at The University of Akron.

Outside of her professional life, Megan is an outdoor enthusiast with a passion for RV travel, citing Connellsville, PA as her favorite destination. She also has an interest in technology and space exploration, following companies like Google and NASA.

She has demonstrated remarkable career loyalty and growth by advancing from a Team Lead to a Director all within RVshare.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Customer Success
Her entire career at RVshare has been dedicated to this field, progressing from team lead to Director, focusing on client relationships and KPIs.
Team Development
Her posts show she actively supports and praises her colleagues' growth and dedication, highlighting her focus on nurturing talent within her team.
Platform Trust & Safety
She has highlighted the importance of tackling trust and safety challenges on the platform to ensure a positive customer impact.

Media Appearances

Megan has no verified media appearances

Work History

4-2026
Director of Customer Success at RVshare
11-2023 - 4-2026
Senior Manager of Customer Success at RVshare
8-2021 - 11-2023
Customer Success Manager at RVshare
10-2020 - 8-2021
Customer Experience Manager at RVshare
3-2019 - 10-2020
Customer Experience Team Lead at RVshare

Education

2008 - 2010
International Business from The University of Akron
2003 - 2007
Diploma from Barberton High School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Akron, Ohio, United States Job Level : Mid-senior Designation : Director of Customer Success at RVshare
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Insights For Selling To Megan

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Megan is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Megan

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Megan move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Megan take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Megan

Personality Compatibility


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