Melissa Frey

Examiner
DISC Type : cs

Account Executive 3, Enterprise Direct Sales - Strategic Managed Services at Comcast Business

Cincinnati, Ohio, United States

Overview

Melissa Frey is an Enterprise Account Executive at Comcast Business specializing in cybersecurity, cloud services, and strategic connectivity solutions like SD-WAN and EDR. With a certification in Generative AI, she focuses on building strategic client relationships. People who have worked with her describe her as a "trusted advisor. "

There is no publicly available information regarding Melissas personal life or hobbies.

She is regarded by former managers as a "strategic business partner to C-level executives. "

Personality Overview

Status Quo Seeker

Tough To Convince

Overcautious

They are always well-planned and adopt a systematic approach.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Enterprise Cybersecurity
Her specialties include EDR and MDR, and she actively shares content about cybersecurity conferences and the challenges of fragmented security tooling for enterprises.
AI in Business
Melissa recently completed a certification in Generative AI and shares insights on the importance of data quality for successful AI implementation in 2026.
Retail Technology
She promotes the use of technology like video analytics to enhance customer experiences and operations for retail and QSR businesses like Burger King.

Media Appearances

Melissa has no verified media appearances

Work History

1-2024
Account Executive 3, Enterprise Direct Sales - Strategic Managed Services at Comcast Business
1-2001 - 1-2024
Senior Account Executive at altafiber
2001 - 3-2022
Sr. Account Manager, Majors Division at Cincinnati Bell Telephone
1999 - 2001
Outside Sales at Greg Hart Communications

Education

1990 - 1993
Education details unavailable from University of Cincinnati

More Information

Social Presence :

Prographics :

Exp : 27 Location : Cincinnati, Ohio, United States Job Level : Mid-senior Designation : Account Executive 3, Enterprise Direct Sales - Strategic Managed Services at Comcast Business
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Melissa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Melissa take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Melissa

Personality Compatibility


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