Melissa Khoury

Inspirer
DISC Type : id

Director Of Operations at Allstate

Cockeysville, Maryland, United States

Overview

Melissa is a Director of Operations Management at Allstate, with a focus on sales operations and driving operational excellence. She previously owned an Allstate insurance franchise and launched her own mortgage company.

She holds a Master of Social Work from the University of Maryland, Baltimore, and a Bachelor of Science from Towson University.

Melissa successfully built and sustained her own mortgage business while raising her family, managing all operations from sales to loan processing.

Personality Overview

Generous

Charming & Persuasive

Confident & Optimistic

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Operational Excellence
Her current and past roles, as well as her headline, emphasize her expertise in driving operational excellence and sales operations management.
Sales Growth
Melissa has a proven track record in sales, including accomplishing sales goals year-over-year at Allstate and leading sales in her own mortgage company.
Business Management
As the co-owner of an Allstate franchise and President of her own mortgage company, she has extensive experience in managing all business operations.

Media Appearances

Melissa has no verified media appearances

Work History

11-2014
Director Of Operations at Allstate
2006 - 2010
President at Mortgage Banc of Maryland
2004 - 2006
Mortgage Loan Officer at Mortgage Bank of America, Inc
2001 - 2004
Sales Associate at Allstate

Education

Master of Social Work - MSW from University of Maryland, Baltimore (UMB)
Bachelor of Science - BS from Towson University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Cockeysville, Maryland, United States Job Level : Mid-senior Designation : Director Of Operations at Allstate
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Melissa

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Melissa take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Melissa

Personality Compatibility


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