Melissa Koch in

Melissa Koch

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Retail Pharmacy Growth (Digital and Delivery) at Walmart
📍 Bentonville, Arkansas, United States

Melissa is a results-driven senior executive with extensive experience in last-mile logistics, omnichannel strategy, and P&L ownership at companies like Walmart, DoorDash, and Booksy. She holds an MBA from Northwesterns Kellogg School of Management. Colleagues describe her as energized, responsible, and personable, with a strong focus on execution and innovation.

Outside of her corporate roles, Melissa is passionate about supporting fellow female leaders and is a member of Chief, a private network for senior women executives. She also engages in community activities, such as honoring military veterans during the holiday season, reflecting a commitment to service and recognition.

She is a member of Chief, a private network designed to connect and support the most powerful women executives.

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Experience
21 Years
Current Role
Retail Pharmacy Growth (Digital and Delivery)
Location
Bentonville, Arkansas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Last-Mile Delivery
Her career includes leading last-mile delivery strategy and growth for major companies like Walmart and DoorDash, focusing on omnichannel fulfillment and operational efficiency.
P&L Management
She has a proven track record of managing large P&Ls, including overseeing a $1B+ P&L at DoorDash and driving significant EBITDA growth at Booksy.
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Career

Work history

2025
Retail Pharmacy Growth (Digital and Delivery)
Walmart
2024 - 11-2025
eCommerce Strategy & Growth (Last Mile Delivery)
Walmart
2022 - 2023
Vice President/General Manager, US
Booksy
2021 - 2022
Regional General Manager - FL and TX territories (about 25% of US)
DoorDash
2019 - 2021
Vice President, Business Development
LTK (formerly rewardStyle & LIKEtoKNOW.it)
In the press

Media appearances

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Education
Master of Business Administration - MBA
Northwestern University - Kellogg School of Management
Bachelor of Science - BS
The Ohio State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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