Melissa (Mel) Donnelly

Energizer
DISC Type : I

Systems & Operations Consultant (Self-Employed) at Mel Donnelly OBM

New Plymouth, Taranaki, New Zealand

Overview

Melissa is a Systems & Operations Consultant with over a decade of experience helping purpose-driven businesses streamline their operations. Her expertise lies in translating creative ideas into strategic execution and scalable systems, having previously helped an online business grow from 6 to 7 figures. She holds a Certificate IV in Training and Assessment.

Based in Newcastle, Australia, Melissa describes herself as a calm, organised, and slightly nerdy mum. She is passionate about working with heart-centered businesses, aiming to bring both precision and empathy to her consulting work, ensuring things run smoothly behind the scenes.

Unique fact: She has been a guest on podcasts, sharing her expertise on topics like scaling a business with an operations manager.

Personality Overview

Enthusiastic

Relationship Oriented

Believer

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Business Operations
Specializes in streamlining systems, managing projects, and implementing backend automation for online businesses to improve efficiency and clarity.
Purpose-Driven Business
Focuses on supporting purpose-led and heart-centered businesses, aligning her operational skills with clients' values and missions.
Client Experience
Designs and improves client onboarding and support workflows to help businesses deliver exceptional and seamless customer journeys.

Media Appearances

Melissa has no verified media appearances

Work History

11-2015
Systems & Operations Consultant (Self-Employed) at Mel Donnelly OBM
11-2016 - 6-2021
Business Manager at LisaCorduff.com
5-2016 - 2-2017
Regional Training Coordinator - Hunter at Housing Industry Association (HIA)
11-2006 - 7-2014
HR & Project Support Roles (Various Contracts) at Downer

Education

2014 - 2015
Certificate IV Training and Assessment from TAE Institute

More Information

Social Presence :

Prographics :

Exp : 13 Location : New Plymouth, Taranaki, New Zealand Job Level : Mid-senior Designation : Systems & Operations Consultant (Self-Employed) at Mel Donnelly OBM
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Insights For Selling To Melissa (Mel)

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa (Mel) is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Melissa (Mel)

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Melissa (Mel) move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Melissa (Mel) take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Melissa (Mel)

Personality Compatibility


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