Melissa Parks

Evaluator
DISC Type : dcs

Customer Success Manager at Fortra

Greater Houston, United States

Overview

Melissa has no verified overview

Personality Overview

Quality Focused

Thorough Evaluator

Hard To Convince

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

4-2022 - 1-2026
Customer Success Manager at Fortra
4-2022 - 1-2026
Customer Success Manager II at Fortra
11-2014 - 4-2022
Senior Technical Support Engineer III at Micro Focus
7-2006 - 11-2014
Senior TSE III at Attachmate Formerly NetIQ
10-2002 - 7-2006
Senior Technical Support Engineer II at NetIQ

Education

3-1998 - 11-1998
MCSE Certifications from Southern Methodist University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Houston, United States Job Level : N/A Designation : Customer Success Manager at Fortra
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Melissa

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Melissa take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Melissa

Personality Compatibility


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