Michael Fullen

Doer
DISC Type : sd

Senior Vice President, Chief Information Officer at The Toa Reinsurance Company of America

New York City Metropolitan Area, United States

Overview

Michael Fullen is the SVP and Chief Information Officer at The Toa Reinsurance Company of America, leveraging extensive experience from senior roles at Citi and Allied World Assurance. He is a financial services technology executive with expertise in digital transformation, IT strategy, and program management. Michael holds an M. S. from the New Jersey Institute of Technology and a Corporate Governance certificate from Wharton.

Colleagues and direct reports frequently describe him as an innovative, energetic, forward-thinking, and supportive leader, as well as a wonderful mentor.

He recently led a global digitization program at Citi that leveraged emerging technologies like Blockchain and Contract Analytics to reengineer processes.

Personality Overview

Risk-Accepting

Strategic Planner

Fast-paced

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Digital Transformation
Led a large-scale digitization and process reengineering program at Citi, utilizing emerging technologies like Blockchain and Contract Analytics to improve productivity.
Insurance Technology
Accountable for IT applications at a specialty P&C insurer, including underwriting systems, risk modeling systems, and enterprise data warehousing.
Corporate Governance
Recently obtained a Corporate Governance certificate from Wharton Executive Education, indicating an interest in high-level board and executive strategy.

Media Appearances

Michael has no verified media appearances

Work History

10-2020
Senior Vice President, Chief Information Officer at The Toa Reinsurance Company of America
10-2019 - 10-2020
Information Technology Manager at New Jersey Resources
9-2017 - 1-2019
Senior Vice President, Head of Citi Business Continuity Management Solutions Delivery at Citi
2-2011 - 9-2017
Senior Vice President, Head of Enterprise Supply Chain Procurement Systems & Tools at Citi
12-2005 - 11-2010
Vice President, Global IT Strategy and Applications at Allied World Assurance

Education

M.S. from New Jersey Institute of Technology
B.A. from The College of New Jersey

More Information

Social Presence :

Prographics :

Exp : 28 Location : New York City Metropolitan Area, United States Job Level : Leadership Designation : Senior Vice President, Chief Information Officer at The Toa Reinsurance Company of America
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Michael

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Michael take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Michael

Personality Compatibility


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