Michael Jacobs

Examiner
DISC Type : cs

SVP Information Systems Manager at Glens Falls National Bank & Trust Co.

Ballston Spa, New York, United States

Overview

Michael Jacobs is the EVP and Chief Information Officer for Arrow Financial Corporation and its subsidiary, Glens Falls National Bank, guiding the companys technology strategy. He has over 30 years of experience in community banking and holds a bachelors degree in finance from Siena College.

Demonstrating a strong commitment to his region, Michael serves as the Board Chair for the Tri-County United Way. His professional interests also align with supporting local businesses, such as Adirondack Technical Solutions, indicating a passion for fostering community growth and opportunity.

He has been with his company since 2003, progressively advancing from Information Systems Manager to his current executive leadership role.

Personality Overview

Unexpressive

Overcautious

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Community Banking Tech
With over 30 years in the industry, he is responsible for the strategic technology plans for a multi-billion dollar financial corporation and its subsidiary banks.
Non-Profit Leadership
He serves as the Board Chair for the Tri-County United Way, showing a deep commitment to community service and local impact.
Information Security
[Predicted] As CIO of a major financial institution, safeguarding customer data and overseeing the company's information security infrastructure is a primary responsibility.

Media Appearances

Michael has no verified media appearances

Work History

7-2003
SVP Information Systems Manager at Glens Falls National Bank & Trust Co.

Education

1988 - 1993
Bachelor's degree from Siena University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Ballston Spa, New York, United States Job Level : Leadership Designation : SVP Information Systems Manager at Glens Falls National Bank & Trust Co.
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Michael

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Michael take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Michael

Personality Compatibility


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