Michael Lopez in

Michael Lopez

Evaluator · DISC type csd
VP of Enterprise Transformation at Avaya
📍 Scottsdale, Arizona, United States

Michael Lopez is the Vice President of Enterprise Transformation at Avaya, where he leads a team focused on retaining and growing the companys top 200 accounts. His expertise lies in consultative, solution-oriented sales strategies. Colleagues describe him as a supportive, strategic thinker and a balanced manager. He holds a degree in Business Administration from the University of Utah.

There is no publicly available information about Michaels personal life, hobbies, or interests outside of his professional sphere.

He has extensive experience in the customer experience (CX) sector, having held senior sales leadership roles at Oracle, Genesys, and Alvaria.

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Experience
24 Years
Current Role
VP of Enterprise Transformation
Job Level
Senior
Location
Scottsdale, Arizona, United States
Personality Overview

How Michael shows up

Thorough Evaluator
Fast But Analytical
Quality Focused

They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Priorities

Topics Michael cares about

Enterprise AI
His recent commentary centers on embedding AI into business operations, specifically Avaya’s integration of Model Context Protocol (MCP) to achieve measurable ROI and secure orchestration.
Business Transformation
His role and background emphasize using a consultative, solution-oriented methodology to help large enterprise clients achieve significant business transformation and success.
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Career

Work history

5-2025
VP of Enterprise Transformation
Avaya
9-2020 - 5-2025
Vice President of Sales - Americas
Alvaria, Inc.
2-2019 - 10-2020
RVP of Sales - CX Division Western North America
Oracle
3-2017 - 2-2019
VP of Sales Strategic Accounts -West
Genesys
4-2014 - 12-2016
Area Sales Leader - Government Education and Medical-Healthcare
Avaya
In the press

Media appearances

New Structure Helps Avaya Deliver on Enterprise CX Opportunity. Featured in CX Today
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EC15 Keynotes Avaya. Featured in TalkingPointz
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Education
Education details unavailable
University of Utah
Business Administration and Management
University of Utah
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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