Michael Paulson in

Michael Paulson

Associate Divison Head IT at IHA
📍 South Lyon, Michigan, United States

Dr. Michael Paulson is a board-certified Family Physician at IHA, holding multiple leadership roles including Associate Division Head for IT and Operations, and Associate Medical Director for Patient Experience. A graduate of Michigan State University, his work focuses on EMR utilization, quality measure improvements, and enhancing patient satisfaction through empathy and communication.

Dr. Paulson maintains strong connections to his alma maters, with interests in Michigan State University and Wayne State University. This suggests a deep appreciation for the local academic and community environment in Michigan. His patients frequently describe him as caring, attentive, knowledgeable, and an excellent listener.

He has a specialized clinical interest in osteopathic manipulative treatment (OMT), in addition to sports medicine and pediatrics.

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Experience
10 Years
Current Role
Associate Divison Head IT
Job Level
Mid-senior
Location
South Lyon, Michigan, United States
Personality Overview
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Priorities

Topics Michael cares about

Patient Experience
As Associate Medical Director of Patient Experience, he uses survey data to improve provider communication, empathy, and teaching to increase patient satisfaction.
Healthcare Operations
In his role as Associate Division Head of Operations, he works on process improvement for quality measures and physician education on billing and utilization.
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Career

Work history

6-2022
Associate Divison Head IT
IHA
6-2022
Associate Division Head Operations
IHA
6-2022
Associate Medical Director Patient Experience
IHA
9-2019
Site medical director
IHA
7-2018
Physician
IHA
In the press

Media appearances

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Education
2008 - 2012
Doctor's Degree
Michigan State University
2021 - 2022
Certificate
University of Michigan
Social presence
in

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