Michael Ronan

Energizer
DISC Type : I

Senior Customer Service Manager at Article

Vancouver, British Columbia, Canada

Overview

Michael has no verified overview

Personality Overview

Full Of Energy

Informal

Relationship Oriented

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

11-2025
Senior Customer Service Manager at Article
5-2021 - 10-2025
Customer Care Manager at Article
1-2020 - 5-2021
Service Centre Manager at MEC
6-2019 - 1-2020
Team Leader at MEC
2016 - 6-2019
Team Leader at Scenic - Luxury Cruises & Tours

Education

2011 - 2014
B.A. in Psychology from Waterford Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 10 Location : Vancouver, British Columbia, Canada Job Level : Middle Designation : Senior Customer Service Manager at Article
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Michael

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Michael take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Michael

Personality Compatibility


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