Michaela Clement-Hayes

Sharpshooter
DISC Type : DC

Senior Manager, Global Marketing & Communications at Ricoh Global Services

Rushden, England, United Kingdom

Overview

Michaela is the Senior Manager of Global Marketing & Communications at Ricoh, where she specializes in global storytelling and content strategy with a customer-first approach. Colleagues describe her as reliable, flexible, and passionate. She holds an MA from University College London.

Outside of her corporate role, Michaela is an award-winning book blogger, a theatre actress who performs on stage, and a published theatre critic. An avid traveler, she immerses herself in different cultures and is also in the process of writing her first novel.

She is a multi-talented creative, balancing a global marketing career with being a theatre actress and an award-winning book blogger.

Personality Overview

Rigorous & Demanding

Fast But Analytical

Precise But Practical

They are not always relationship oriented.  They respond well to strong and respectful communication. They like to move fast and expect the same from others.

Topics They Care About

Global Storytelling
Her professional role focuses on creating global marketing content, and her personal passion is telling stories through her writing and travel experiences.
Live Theatre
She is deeply involved in the theatre community as both a stage actress in various productions and a published reviewer for London's West End shows.
Book Blogging
She runs the blog 'Paradise is a Library' and won the 2023 UK Book Blogger Award for Creative Excellence for her work.

Media Appearances

Michaela has no verified media appearances

Work History

4-2021
Senior Manager, Global Marketing & Communications at Ricoh Global Services
1-2021
Editor In Chief - Award-Winning Blog at Paradise is a Library
7-2020
Graduate Guide at University College London
7-2018 - 6-2024
Advisory Board Member - School of Business & Management at Royal Holloway, University of London
4-2018 - 3-2021
Global Marketing Communications Manager at Ricoh Global Services

Education

2008 - 2009
MA from UCL
7-2023 - 2-2024
Writing A Novel from Faber Academy

More Information

Social Presence :

Prographics :

Exp : 13 Location : Rushden, England, United Kingdom Job Level : Middle Designation : Senior Manager, Global Marketing & Communications at Ricoh Global Services
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Insights For Selling To Michaela

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michaela is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michaela

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Michaela move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Michaela take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Michaela

Personality Compatibility


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