Michel Brassart

Critic
DISC Type : C

Senior Manager – IT Services & SAP S/4HANA Operations at Hewlett Packard Enterprise

Greater Houston, United States

Overview

Michel is a senior IT and SAP services leader at Hewlett Packard Enterprise, specializing in enterprise-scale operations and service delivery. He has a proven track record of enhancing operational stability, achieving significant cost savings through transparency, and championing Technology Business Management (TBM). Colleagues describe him as relentless, upfront, and an honest leader.

His professional focus is on transforming IT into a strategic business partner. He is passionate about data-driven execution, ITSM discipline, and leveraging automation and AI to improve service delivery and efficiency.

He led a program at HPE that won the 2016 TBM Award for IT Optimization, a project on track to save the company $330 million.

Personality Overview

Critic

Objective Thinker

Negotiator

They are quite likely to negotiate on pricing or other key terms.  They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

IT Cost Transparency
Authored a publication on this topic and led an award-winning initiative at HPE to provide complete transparency into technology expenses, saving millions.
Technology Business Management
Holds a CTBME certification and won a TBM award. He has driven TBM adoption to change the dialogue between IT and business stakeholders.
SAP S/4HANA Operations
Leads enterprise SAP S/4HANA operations at HPE, with a focus on ensuring run-state stability, operational governance, and high service performance.

Media Appearances

Michel has no verified media appearances

Work History

2024 - 2025
Senior Manager – IT Services & SAP S/4HANA Operations at Hewlett Packard Enterprise
2018 - 2024
Senior Manager – IT Operations & Service Delivery (Managed Services) at DXC Technology
2014 - 2018
Program Office Lead – Technology Management & M&A Integration at Hewlett Packard Enterprise

Education

CTBME from TBM Council
Technology Business Management from Apptio Education

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Houston, United States Job Level : N/A Designation : Senior Manager – IT Services & SAP S/4HANA Operations at Hewlett Packard Enterprise
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Insights For Selling To Michel

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be ready to answer many clarity-seeking questions and requests for information
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michel is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Michel

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Michel move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Michel take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Michel

Personality Compatibility


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