Michelle Alvarez

Examiner
DISC Type : cs

Divisional Vice President Merchandising at Floor & Decor

United States

Overview

Michelle Alvarez is the Divisional Vice President of Merchandising at Floor & Decor, leveraging extensive experience from previous leadership roles. She has a background in store management and holds a Bachelor of Business Administration from California State University-Dominguez Hills, underscoring her deep expertise in the home improvement retail sector.

Outside of her direct industry, Michelle shows an interest in major consumer brands known for their strong customer experiences, such as The Walt Disney Company and Target. Her professional posts consistently highlight a passion for team building and celebrating associate success.

She has progressed from a hands-on Store Manager role to a corporate Divisional Vice President, demonstrating a comprehensive career path within retail.

Personality Overview

Tough To Convince

Unexpressive

Status Quo Seeker

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

Associate Development
Her posts emphasize that investing in associates, through training and building confidence, is a top priority for the organization's success.
Team Recognition
Consistently and publicly celebrates the outstanding performance and dedication of her associates and team members, highlighting their achievements.
Customer Experience
Values creativity and attention to detail in design, celebrating associates who provide exceptional and caring service to customers.

Media Appearances

Michelle has no verified media appearances

Work History

5-2023
Divisional Vice President Merchandising at Floor & Decor
6-2015 - 5-2023
Senior Director Of Merchandising at Floor & Decor
8-2008 - 6-2015
Store Manager at Lumber Liquidators
6-2004 - 8-2008
Design Manager at All American Home Center

Education

2006 - 2010
Bachelor of Business Administration and Human Resources from California State University-Dominguez Hills

More Information

Social Presence :

Prographics :

Exp : 21 Location : United States Job Level : Senior Designation : Divisional Vice President Merchandising at Floor & Decor
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Michelle

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Michelle take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Michelle

Personality Compatibility


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