Michelle Burns

Examiner
DISC Type : sc

Account Executive at Assured Benefits Administrators

Charlotte, North Carolina, United States

Overview

Michelle is a seasoned Account Executive with over 20 years of experience in client and customer service management. Her expertise spans diverse industries, including level-funded healthcare, real estate, international logistics, and spirits sales. She holds a Bachelor of Business Administration from the University of Phoenix and a real estate license.

Based on her professional history and certifications, Michelle appears to be a highly adaptable and multifaceted professional. Her career progression shows an interest in client-facing roles that require strong process management and interpersonal skills, moving from logistics and sales into the complexities of real estate and healthcare administration.

Her career path is uniquely varied, having successfully navigated roles in hotel management, international shipping, wine and spirits sales, real estate, and specialized healthcare administration.

Personality Overview

Overcautious

Tough To Convince

Late Adopter

The only way to convince them is by showing them examples and ample proof.  They tend to be clear about their needs and limitations and are unlikely to promise too much. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Level-Funded Healthcare
Her current role as an Account Executive at Assured Benefits Administrators is focused on level-funded health care plans.
Client Management
A core theme of her 20+ year career, stretching across diverse sectors like logistics, real estate, and healthcare.
Member Empowerment
She has shared content online with the hashtag #empoweringmembers, indicating a focus on helping clients understand their benefits.

Media Appearances

Michelle has no verified media appearances

Work History

3-2023
Account Executive at Assured Benefits Administrators
Account Specialist at Health Plans, Inc.
1-2017
Realtor at Keller Williams Realty, Inc.
Key Account Sales Manager at Baystate Wine & Spirits
Account Sales Manager at Humboldt Imports LLC

Education

Bachelor of Business Administration - BBA from University of Phoenix
Real Estate Salesperson Course from American Real Estate Academy

More Information

Social Presence :

Prographics :

Exp : 8 Location : Charlotte, North Carolina, United States Job Level : Middle Designation : Account Executive at Assured Benefits Administrators
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Michelle

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Michelle take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Michelle

Personality Compatibility


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