Michelle Collins

Examiner
DISC Type : cs

Senior Specialist Lead - Tech & Transformation at Deloitte

North Wollongong, New South Wales, Australia

Overview

A Senior Specialist Lead at Deloitte, Michelle has over 15 years of experience in HR and Payroll technology transformation. She specializes in UKG Pro, process mapping, and leading teams through complex implementations. She holds a Graduate Certificate in Industrial Relations from Charles Sturt University.

Michelle is passionate about social causes, actively celebrating International Women’s Day and advocating for gender equality. She also dedicates her voice to raising awareness and support for health initiatives, such as the FightMND campaign, showing a strong commitment to community well-being.

She is a vocal advocate for the FightMND cause, raising awareness for a disease with no effective treatment or cure.

Personality Overview

Process Oriented

Unexpressive

Late Adopter

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

HR Tech Transformation
Her current role and 15+ year career are focused on HR and Payroll technology, specializing in transformation projects and delivering client services.
UKG Pro Expertise
Her profile and current role at Deloitte highlight specific expertise in the UKG Pro platform for payroll and workforce management.
Payroll Modernization
Her career history includes centralizing payroll activities and implementing new time and attendance solutions for large organizations like Toll Group.

Media Appearances

Michelle has no verified media appearances

Work History

11-2025
Senior Specialist Lead - Tech & Transformation at Deloitte
7-2023 - 11-2025
Lead Payroll Specialist at Wollongong City Council
10-2014 - 9-2021
Divisional Time and Attendance Manager at Toll Group
1-2014 - 10-2014
National Payroll Manager at Toll Group
2-2012 - 2-2014
State Payroll & Administration Manager at Toll Group

Education

2006 - 2009
Bachelor's degree from Western Sydney University
2015 - 2017
Graduate Certificate in Industrial Relations from Charles Sturt University

More Information

Social Presence :

Prographics :

Exp : 18 Location : North Wollongong, New South Wales, Australia Job Level : Mid-senior Designation : Senior Specialist Lead - Tech & Transformation at Deloitte
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Michelle

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Michelle take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Michelle

Personality Compatibility


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