Michelle Congdon in

Michelle Congdon

Critic · DISC type C
Adjunct Faculty at Concordia University-Wisconsin
📍 Waukesha, Wisconsin, United States

Michelle leads strategy and business development for the American Heart Associations Quality, Outcomes Research and Analytics (QORA) suite. A Certified Professional in Healthcare Quality (CPHQ) and doctoral student, she collaborates with health systems and pharmaceutical companies to improve cardiovascular care through data-driven programs.

A past Commissioner with the Healthcare Quality Certification Committee, she is also a published author and has served as graduate-level adjunct faculty teaching quality management.

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Experience
22 Years
Current Role
Adjunct Faculty
Job Level
Senior
Location
Waukesha, Wisconsin, United States
Personality Overview

How Michelle shows up

Objective Thinker
Information Seeker
Critic

Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms. They like to do things independently and don’t look for support from others.

Priorities

Topics Michelle cares about

Healthcare Quality
As a Certified Professional in Healthcare Quality (CPHQ), she leads quality improvement efforts and has taught the subject at a graduate level.
Cardiovascular Care
Her work at the American Heart Association is focused on developing national strategies and programs to improve cardiovascular patient outcomes.
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Career

Work history

3-2024
Adjunct Faculty
Concordia University-Wisconsin
8-2003
National Vice President, Business Development-Quality, Research Outcomes & Analytics
American Heart Association
Director
American Heart Association
1-2010
Adjunct Faculty- Keller Graduate School
DeVry University
In the press

Media appearances

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Education
2-2021 - 12-2025
Doctor of Health Sciences DHSc
A.T. Still University
1997 - 2001
MBA
Keller Graduate School of Management of DeVry University
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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