Michelle Cortina
Login to view DISC.Michelle Cortina is the IT Director of User Services at St. Thomas University, where she leverages her expertise in IT service management and process improvement. Drawing on her education in International Business, she has a history of enhancing customer satisfaction, notably achieving a 94% satisfaction level at Envision Healthcare.
Michelle has a keen interest in major enterprise technology firms, following companies such as Microsoft, Infosys, and Experian.
In a previous role, she decreased the Average Speed to Answer (ASA) by an impressive 82%.
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