Michelle Kelly

Collaborator
DISC Type : is

VP Digital Strategy, Planning and Global Business Operations at OpenText

Canada

Overview

Michelle Kelly is the VP of Digital Strategy and Business Operations at OpenText, leveraging two decades of experience in technology and telecom. A skilled storyteller with a background in public relations from Humber College, she previously spent 12 years at Rogers Communications, notably as Chief of Staff to the CTIO and a key communicator for the Rogers-Shaw merger.

Based on her posts, Michelle is a working parent who reflects on balancing professional growth with family life. She values human connection and face-to-face dialogue, believing it matters more than ever in a world of digital tools and artificial intelligence.

She is passionate about shaping the next generation of tech talent, emphasizing that problem-solving and data integrity are more critical than just coding skills.

Personality Overview

Consensus Builder

Fair-minded

Appreciative

They are more likely to go for proven solutions.  Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

AI in Business
Participated in panels on AI's role in Canadian prosperity and career development, emphasizing practical application and data integrity over pure technical skill.
Strategic Communications
Her career is built on strategic communications, from advising executives at Rogers to managing reputation for clients at The Clú Group, especially in tech and cybersecurity.
Team Leadership
Expresses pride in her team's vision and is actively growing her strategy team at OpenText, indicating a focus on mentorship and development.

Media Appearances

Michelle has no verified media appearances

Work History

5-2025
VP Digital Strategy, Planning and Global Business Operations at OpenText
6-2024 - 5-2025
Partner at The Clú Group
11-2022 - 6-2024
Senior Director, Business Unit Communications at Rogers Communications
5-2021 - 11-2022
Chief of Staff - Director, Technology Business Management for the CTIO at Rogers Communications
3-2018 - 5-2021
Director, Media Relations and Technology Communications at Rogers Communications

Education

2002 - 2005
B.A. from Dalhousie University
2005 - 2006
Public Relations from Humber College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Canada Job Level : Senior Designation : VP Digital Strategy, Planning and Global Business Operations at OpenText
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Be visibly appreciative of their actions during your interactions
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • If possible, involve their colleagues in the sales process

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Don’t sound very transactional
  • Don’t push them to make decisions very fast, let them take their time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Michelle

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Michelle take some risk or not?

  • It is unlikely that they will take many risks.

You And Michelle

Personality Compatibility


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