Michelle Kosovec

Critic
DISC Type : C

Program Manager, Consulting Services at UPMC

Greater Pittsburgh Region, United States

Overview

Michelle is a supply chain leader at UPMC, leveraging her University of Michigan engineering background to address healthcare challenges. Her career spans aerospace manufacturing and over eight years in hospital supply chain operations at institutions like UChicago Medicine, focusing on data-driven strategies and lean process improvement to drive innovation.

She is passionate about professional development and mentorship within the healthcare supply chain community. Michelle actively participates in initiatives like SMIs Advancing Women Leaders program and champions opportunities for new graduates, reflecting her commitment to fostering industry talent and supporting her colleagues growth.

Unique fact: Michelle began her career in aerospace manufacturing, where she commissioned a new heat treat department for investment casting superalloys.

Personality Overview

Objective Thinker

Critic

Precise

Unless the value is proven by data, they are unlikely to value fancy features.  They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Healthcare Supply Chain
Passionate about reforming and standardizing healthcare supply chain processes, such as the product recall system, to improve quality and efficiency across the industry.
Lean Process Improvement
Utilizes her engineering background to lead process transformation and quality initiatives, focusing on making sustainable improvements and encouraging team engagement.
Women in Leadership
An alumna of SMI's Advancing Women Leaders program, she is inspired by and actively engages with female leaders in the healthcare supply chain sector.

Media Appearances

Michelle has no verified media appearances

Work History

12-2025
Program Manager, Consulting Services at UPMC
1-2023 - 11-2025
Senior Manager of Process Transformation & Quality at UChicago Medicine
10-2020 - 1-2023
Manager of Process Transformation & Quality at UChicago Medicine
6-2018 - 10-2020
Lead Quality and Process Excellence Engineer at UChicago Medicine
10-2016 - 10-2017
Lean Engineer at Chicago Magnesium Casting Co

Education

2009 - 2013
B.S.E from University of Michigan
2011 - 2011
Study abroad program from Georgia Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Pittsburgh Region, United States Job Level : Middle Designation : Program Manager, Consulting Services at UPMC
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Michelle

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Michelle take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Michelle

Personality Compatibility


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