Michelle Lucas
Login to view DISC.Michelle Lucas serves as the VP of Global Customer Success at WorkWave, bringing nearly 15 years of leadership in SaaS customer experience and operations. A University of Florida alumna, she focuses on creating value for customers, fostering team development, and driving operational excellence.
Described by colleagues as inspiring, authentic, and people-focused, Michelle is committed to mentoring and empowering her teams. Her leadership is noted for fostering a culture of inclusion and collaboration, and she is praised for her integrity-driven and high-energy approach.
Michelle is an award-winning executive, having received honors for both "Achievement in Customer Experience" and "Excellence in Customer Success. "
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