Michelle Shirton

Observer
DISC Type : ic

Chief Information Officer at Mondiale VGL

Greater Melbourne Area, Australia

Overview

A senior leader in IT and digital transformation, Michelle has over 20 years of experience in the global freight forwarding industry. As CIO, she is recognized for delivering multi-million-dollar cost savings, modernizing data platforms, and leading high-performing teams. She holds a Bachelors Degree from Staffordshire University.

Outside of work, Michelle prioritizes her wellbeing through physical activities like Pilates and walking. She has a passion for exploring new places through travel and enjoys spending her personal time with friends and family, indicating a focus on maintaining a healthy work-life balance.

After an incredible 24-year tenure at Toll Group, she was appointed Group Chief Information Officer for Mondiale VGL in early 2026.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Logistics Tech Modernization
Drove major modernization projects, including replatforming the ICON data platform and migrating CargoWise to the cloud to create future-ready and competitive solutions.
Digital Customer Journeys
Focuses on enhancing the customer's digital experience, exemplified by her praise for the launch of innovative "Quote and Book" platforms.
Team Recognition
Consistently and publicly celebrates her teams' achievements, such as winning a "Function of the Year" award, highlighting her collaborative leadership style.

Media Appearances

Mondiale VGL announces new Group Chief Information Officer. Featured in Fully Loaded

See Now

Mondiale VGL appoints former Toll executive. Featured in Australian Truck Radio

See Now

Mondiale VGL accelerates growth with key appointment. Featured in Prime Mover Magazine

See Now

Work History

4-2026
Chief Information Officer at Mondiale VGL
4-2021 - 3-2026
Head of Digital & Business Process Optimisation (BPO) – Toll Global Forwarding at Toll Group
11-2017 - 4-2021
Head of IT Business Partner – Toll IT at Toll Group
11-2016 - 11-2017
Solution Business Analyst Lead at Toll Group
7-2010 - 11-2016
Senior Business Analyst – Toll IT at Toll Group

Education

1996 - 1999
Bachelor’s Degree from University of Staffordshire

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Chief Information Officer at Mondiale VGL
URL has been copied!

Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Michelle

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They like to analyze well and then make their decisions.
  • Can Michelle take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Michelle

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.