Michelle Smith

Galvanizer
DISC Type : Id

Director of Customer Experience at Tumble

Los Angeles Metropolitan Area, United States

Overview

Michelle has no verified overview

Personality Overview

People-Oriented

Trusting

Self-Assured

They will bat for you if they come to believe in you.  They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

12-2025
Director of Customer Experience at Tumble
6-2024 - 12-2025
Director of Client Experience at TalentPop
5-2023 - 7-2024
Customer Success Team Manager at TalentPop
12-2022 - 5-2023
Senior Customer Success Manager at TalentPop
9-2019 - 3-2021
Yoga and Meditation Teacher at Yoga108

Education

Bachelor of Science - BS from California State University, Fullerton

More Information

Social Presence :

Prographics :

Exp : 9 Location : Los Angeles Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Customer Experience at Tumble
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Appeal to their sense of self-worth and how they will impact their organization
  • Present testimonials from existing customers about their experience with your product
  • Take a friendly, informal yet confident approach while pitching

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t rely too much on what they promise, make your own deductions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Michelle

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Michelle take some risk or not?

  • They can take risks if necessary.

You And Michelle

Personality Compatibility


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