Michelle Valdez

Initiator
DISC Type : Di

Executive Vice President, Chief Operational Risk Officer at Northern Trust

United States

Overview

Michelle Valdez is the Executive Vice President and Chief Operational Risk Officer at Northern Trust. She is a national-level leader in cyber risk and operational resilience management, with a Masters of Science from The George Washington University. People who have worked with her describe her as dynamic, passionate, and exceptionally knowledgeable.



Michelle was recognized by SC Magazine as one of its "IT Security Power Players" for her significant long-term contributions to the IT security field.

Personality Overview

Conviction Driven

Impact-Oriented

Friendly Challenger

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Operational Resilience
Her experience includes developing national risk policies and programs, with a specific focus on operational and cybersecurity resilience programs.
Cyber Risk Management
She has held CISO and Chief Information Risk Officer roles, setting cybersecurity strategy and overseeing enterprise data protection and governance.
Strategic Leadership
Her social media activity shows a focus on promoting and celebrating impactful leaders within her organization to build strong teams.

Media Appearances

Michelle has no verified media appearances

Work History

11-2025
Executive Vice President, Chief Operational Risk Officer at Northern Trust
8-2023 - 11-2025
Executive Vice President, Global Head of Non-Financial Risk at Northern Trust at Northern Trust
3-2022 - 8-2023
Chief Information Risk Officer, SVP at Northern Trust
1-2020 - 3-2022
Chief Information Security Officer at OneMain Financial
4-2018 - 1-2020
Senior Director Enterprise Services Risk Tech Risk Office at Capital One

Education

2010 - 2011
Master's of Science from The George Washington University School of Business
2000 - 2001
Masters of Science from Auburn University at Montgomery

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : Leadership Designation : Executive Vice President, Chief Operational Risk Officer at Northern Trust
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Look like someone who is on top of their game
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Michelle

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Michelle take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Michelle

Personality Compatibility


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