Mick Miller

Questioner
DISC Type : c

Senior Product Manager - Cloud at KeyBank

Cleveland, Ohio, United States

Overview

Mick Miller is a Senior Product Manager on the Cloud Engineering team at KeyBank, focusing on cloud-native efforts, architecture, and automation. With a background in electronics engineering and extensive experience in DevOps, enterprise monitoring, and Agile methodologies, he has led significant technology transformations, including moving core processes to the cloud.

Personality Overview

Value Seeker

Price-Sensitive

Systematic

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.

Topics They Care About

Cloud & DevOps
Leads KeyBank's cloud-native initiatives and has spoken extensively on using IaC, CI/CD, and automation to scale cloud workloads and drive successful adoption in enterprise environments.
Enterprise Monitoring
Pioneered KeyBank's move from over 20 siloed monitoring systems to a unified Elastic Stack solution, saving millions and dramatically improving data visibility and resolution times.
Agile Methodologies
An "Agile Sensei" with certifications in Scrum and SAFe, he champions agile-based delivery practices to move away from traditional waterfall planning and siloed team development.

Media Appearances

Mick has no verified media appearances

Work History

4-2019
Senior Product Manager - Cloud at KeyBank
5-2017 - 4-2019
Senior DevOps Architect - Enterprise Monitoring at KeyBank
1-2006
Owner and Head Tube Amp Geek at Miller Amp Design. LLC.
1-2017 - 4-2017
Director of Agile Strategy and Delivery at IBM Watson Health
1-2014 - 12-2016
Director of Continuous Delivery at Explorys an IBM Company

Education

1980 - 1982
Electronics Engineering from Cleveland State University
1979 - 1980
2 Year from Brown Institute of Electronics

More Information

Social Presence :

Prographics :

Exp : 19 Location : Cleveland, Ohio, United States Job Level : Middle Designation : Senior Product Manager - Cloud at KeyBank
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Insights For Selling To Mick

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Share as much information as possible regarding your product

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mick is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Mick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mick move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Mick take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Mick

Personality Compatibility


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