With 19 years in IT service delivery, Mihir excels at managing global operations and achieving 99. 9% SLAs. An expert in automation, he has significantly cut incident times and operational overhead. He holds a B. E. from ST. Francis Institute of Technology and is certified by PagerDuty and VMware.
Mihir has a proven track record of building and leading high-performing teams across Mumbai and Manila, and is driven by mentoring his teams to exceed expectations and partnering with C-level stakeholders to align technology with business goals.
He has successfully built entire global operations centers from the ground up.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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