Mike Barber in

Mike Barber

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Director, Customer Technology & Solutions at Mandarin Oriental
📍 HONG KONG SAR, China

Mike is the Director of Customer Technology & Solutions at Mandarin Oriental, leveraging extensive experience from his time at Deloitte, including serving as CTO. He specializes in creating industry-specific solutions, particularly on the Salesforce platform, and is a Certified ScrumMaster. Colleagues describe him as an inspiring and empathetic mentor with strong communication skills.

As a natural collaborator and skilled leader, Mike excels at managing diverse, global teams to deliver world-class solutions. He is passionate about building trusted relationships with stakeholders and fostering a can-do attitude to achieve both commercial and delivery objectives. His posts frequently celebrate the collaborative success and hard work of his teams.

He has a unique background in product development, having led the global design, commercialization, and go-to-market strategy for a project management tool built on Force. com.

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Experience
21 Years
Current Role
Director, Customer Technology & Solutions
Job Level
Mid-senior
Location
HONG KONG SAR, China
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Mike cares about

Customer Technology
His current role focuses on customer technology and solutions, building on a career of delivering customer-centric applications for global organizations.
Salesforce Ecosystem
Previously a CTO working in partnership with Salesforce and holds multiple certifications, including the recent Salesforce Certified AI Associate.
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Career

Work history

7-2025
Director, Customer Technology & Solutions
Mandarin Oriental
5-2018 - 7-2025
Senior Director
Deloitte Digital
4-2013 - 7-2025
Global Product Lead - Deloitte Tracker
Deloitte Digital
8-2019 - 1-2022
Chief Technology Officer
Deloitte Digital
1-2012 - 7-2019
Customer Consulting
Deloitte UK
In the press

Media appearances

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Education
1998 - 2002
BSC (Hons)
De Montfort University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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