Mike Bjorkman

Commander
DISC Type : D

Senior Customer Success Manager at SPS Commerce

Greater Minneapolis-St. Paul Area, United States

Overview

Mike has no verified overview

Personality Overview

Impact-Driven

Candid & Clear

Risk-Taker

They are less concerned about the product and more about its potential impact.  They respond well to strong and respectful communication. They put a lot of effort into ensuring personal success.

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

10-2025
Senior Customer Success Manager at SPS Commerce
2-2025 - 7-2025
Caregiving at Career Break
9-2022 - 11-2024
Senior Customer Success Manager at When I Work
4-2021 - 8-2022
Customer Success Manager - Mid Market at When I Work
7-2020 - 4-2021
Implementation Manager at GovDocs, Inc

Education

Master of Education - MEd from University of Minnesota
Bachelor of Science - BS from University of Minnesota

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Minneapolis-St. Paul Area, United States Job Level : Middle Designation : Senior Customer Success Manager at SPS Commerce
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mike

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • If convinced, they can reach decisions quite fast.
  • Can Mike take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Mike

Personality Compatibility


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