Mike Connolly in

Mike Connolly

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Vice-President Data Center Services at RIK Data Solutions (RDS)
📍 San Jose, California, United States

Mike Connolly is a veteran Customer Service Executive with over 20 years of experience leading high-tech service organizations. He specializes in building and scaling successful strategies for technical support, professional services, and data center services for companies like McAfee and Cisco.

He created and expanded the entire global Technical Support and Professional Services divisions for Topspin Communications, which was subsequently acquired by industry giant Cisco Systems.

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Experience
32 Years
Current Role
Vice-President Data Center Services
Location
San Jose, California, United States
Personality Overview

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Priorities

Topics Mike cares about

Global Service Delivery
He has extensive hands-on experience architecting and directing large, multi-site technical support teams, including implementing successful off-shore models at both McAfee and Topspin Communications.
Data Center Services
His current role as VP at RIK Data Solutions and previous directorship at Cisco focus on leading teams that deliver data center, cloud, storage, and virtualization services.
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Career

Work history

10-2013
Vice-President Data Center Services
RIK Data Solutions (RDS)
4-2005 - 10-2013
Director Advanced Services Global Storage & Virtualization
RIK Data Solutions (RDS)
1-2004 - 4-2005
VP Global Service & Support
Topspin Communications (acquired by Cisco Systems)
9-2002 - 12-2004
VP Global Tier 3 Support and Global Service Readiness
McAfee
5-1998 - 9-2002
Director Technical Support
Nortel Networks (acquired Bay Networks)
In the press

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Education

Mike has no verified education history

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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