Mike Evans

Observer
DISC Type : ic

Chief Operating Officer at Ntiva, Inc.

Greater Chicago Area, United States

Overview

Mike Evans is a seasoned executive with over 30 years of experience scaling complex IT services organizations. As COO of Ntiva, he focuses on client experience, service delivery, and operational excellence. Colleagues and partners describe him as a disciplined, committed, and humble leader with a team-first mindset.

He is a United States Marine Corps veteran, a background that grounds his hands-on leadership style in accountability, service, and execution.

Personality Overview

Assertive

Example Seeker

Curious

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Client Experience
His current role at Ntiva is explicitly focused on enhancing client satisfaction and overseeing the entire client experience and service delivery organization.
Operational Excellence
His career is defined by building, stabilizing, and scaling IT service organizations, reinforcing his long-term commitment to operational improvement and scale.
Global Team Leadership
At his previous role at Syntax, he directly led a global team of over 1, 000 professionals and initiated global talent development programs.

Media Appearances

Mike has no verified media appearances

Work History

2-2026
Chief Operating Officer at Ntiva, Inc.
5-2020
Chief Operating Officer at Syntax
7-2016 - 4-2020
Senior Vice President Global Operations at Virtustream
3-2014 - 7-2016
Senior Vice President at Dell EMC
12-2012 - 3-2014
Vice President Global Services Backup and Recovery Systems at Dell EMC

Education

Mike has no verified education history

More Information

Social Presence :

Prographics :

Exp : 36 Location : Greater Chicago Area, United States Job Level : Leadership Designation : Chief Operating Officer at Ntiva, Inc.
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Mike

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Mike take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Mike

Personality Compatibility


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