Mike Mason

Supporter
DISC Type : s

Vice President of Customer Experience at Nearmap/itel

United States

Overview

Mike has no verified overview

Personality Overview

Risk-averse

Thoughtful In Approach

Procedural

They are unlikely to become strong champions as they don't prefer pushing other people.  They are motivated by the potential impact of their decision on the organization. They prefer to follow rules and procedures.

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

4-2025
Vice President of Customer Experience at Nearmap/itel
1-2024 - 4-2025
VP, Revenue Operation Enablement & Strategy (through May of 2024) at CCC Intelligent Solutions
3-2022 - 1-2024
VP, Product Launch (Go-To-Market) and Product Operations at CCC Intelligent Solutions
1-2018 - 12-2022
Sr. Director, Customer Field Consultant (Customer Success Management) & CS Operations at CCC Intelligent Solutions

Education

Bachelor of Science in Business Administration from University of Dayton
2-2020 - 11-2020
Certificate Program from Cornell University

More Information

Social Presence :

Prographics :

Exp : 8 Location : United States Job Level : Senior Designation : Vice President of Customer Experience at Nearmap/itel
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Talk about refund and cancellation policy if the need arises
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.
  • Show willingness to accommodating their needs or requests

DONT's

  • Avoid saying anything that sounds like a risky proposition
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Mike

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Mike take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Mike

Personality Compatibility


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