Mike N.

Inspirer
DISC Type : di

Head of Strategy & Business Operations at Varo Bank

New York, New York, United States

Overview

Mike is the Head of Strategy & Business Operations at Varo Bank, the first nationally-chartered digital bank in the US. A former McKinsey consultant and Citi Managing Director, he specializes in transformation and strategic initiatives. He earned his MA from Stanford and BA from Georgetown. Colleagues describe him as an "outstanding" and "motivational" leader.

His career has spanned two continents, with significant time spent leading Citis productivity and divestiture efforts across Asia before moving to New York and his current role. He is focused on creating banking and lending products to support millions of Americans.

Unique fact: He led the strategic effort behind Citis decision to divest 13 of its consumer market businesses across Asia.

Personality Overview

Generous

Fast Adopter

Charming & Persuasive

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Digital Banking
As a leader at the US's first nationally-chartered digital bank, he is shaping financial products for millions of Americans.
Business Transformation
His roles at Varo and Citi have centered on driving transformation, restructuring, and executing large-scale strategic change initiatives.
Expense Optimization
Demonstrated a deep focus on cost reduction and efficiency, having led programs at Citi to manage billions in expenses post-divestiture.

Media Appearances

Mike has no verified media appearances

Work History

4-2025
Head of Strategy & Business Operations at Varo Bank
1-2023 - 4-2025
Managing Director, Head of Planning, Change and Execution, Citi Wealth at Citi
4-2022 - 1-2023
Managing Director, Legacy Franchises, Stranded Costs at Citi
4-2017 - 3-2022
Managing Director, APAC Head of Productivity at Citi
12-2014 - 4-2017
Director, Citi Productivity, Office of the CEO at Citi

Education

2003 - 2005
MA from Stanford University
1995 - 1999
BA from Georgetown University

More Information

Social Presence :

Prographics :

Exp : 24 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Strategy & Business Operations at Varo Bank
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Mike

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Mike take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Mike

Personality Compatibility


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