MILENA CALDEIRA MATOS in

MILENA CALDEIRA MATOS

Judge · DISC type Dc
Analista CX at TOTVS
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
18 Years
Current Role
Analista CX
Location
São Paulo, São Paulo, Brazil
Personality Overview

How MILENA shows up

Quality Focused
Demanding
Generally Skeptic

They are less concerned about the product and more about its potential impact. They respond better to strong and respectful interactions. They prefer to move quickly, and expect the same from others.

Priorities

Topics MILENA cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

12-2022
Analista CX
TOTVS
9-2022 - 12-2022
Head of Customer Success ABS Growth
ABS Growth
5-2022 - 9-2022
Customer Success Analyst
ABS Growth
5-2021 - 3-2022
Customer Success Analyst
GVP Digital
10-2020 - 2-2021
Customer Relationship Supervisor
B2W Digital
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
2019 - 2019
Ferramentas da Qualidade
Senai São Paulo
1-2008 - 12-2010
Gestao de contact center
Uninove - Universidade Nove de Julho
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other TOTVS Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to MILENA. Free, 10 seconds.