Milind Joshi

Captain
DISC Type : DS

Partner | Co-Founder at Caregenix

Greater Melbourne Area, Australia

Overview

Milind Joshi is a technology veteran with over 25 years of experience scaling businesses in AI and enterprise cloud technology across global markets. An alumnus of VJTI and INSEAD, he specializes in delivering large-scale digital transformation projects. Colleagues describe him as an astute, client-focused, and innovative business leader.

He has a strong interest in philosophies surrounding resilience and adaptability, drawing inspiration from concepts like the Japanese art of Kintsugi. Milind frequently shares insights on lateral thinking, leadership, and innovation, reflecting a passion for continuous personal and professional development.

He co-founded two AI-focused startups: Caregenix, which builds Gen AI solutions for customer engagement, and Zapdish, an AI/ML matching engine.

Personality Overview

Dynamic But Sincere

Consummate Professional

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

AI in Customer Engagement
As Co-Founder of Caregenix, he is developing Gen AI products to enhance productivity and foster strong client relationships for customer engagement teams.
Digital Transformation
Has over two decades of experience partnering with enterprises in finance, healthcare, and retail to solve business problems and generate commercial impact through technology.
Fintech Innovation
He led Oracle's Financial Services unit in ANZ and co-founded Zapdish, an AI/ML matching engine leveraging financial services.

Media Appearances

Milind has no verified media appearances

Work History

5-2020
Partner | Co-Founder at Caregenix
8-2019 - 4-2020
Co-Founder at Zapdish
8-2016 - 7-2019
Senior Director, Financial Services Global Business Unit, ANZ at Oracle
9-2014 - 8-2016
Senior Director, Financial Services Industry at Oracle
12-2013 - 8-2014
Senior Director, Technology Business at Oracle

Education

CEP from INSEAD
Bachelor of Engineering (BE) from Veermata Jijabai Technological Institute (VJTI)

More Information

Social Presence :

Prographics :

Exp : 31 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Partner | Co-Founder at Caregenix
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Insights For Selling To Milind

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Milind is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Milind

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Milind move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Milind take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Milind

Personality Compatibility


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