Miquelina A.

Critic
DISC Type : C

Senior Technical Quality Manager at SAP

São Paulo, São Paulo, Brazil

Overview

Miquelina is a Senior Technical Quality Manager at SAP with over 23 years of experience at global and Latin-American software leaders like SAP, CGI, and TOTVS. She specializes in project delivery, ERP implementations, and managing premium client engagement contracts. Colleagues describe her as highly organized, customer-focused, and results-driven.

She has a unique background working for both the worlds largest business software company, SAP, and the leading one in Latin America, TOTVS.

Personality Overview

Negotiator

Critic

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  They like to take decisions independently and do not seek others' support often. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Premium Engagements
Leads high-value SAP customer contracts such as MaxAttention and ActiveAttention, focusing on service execution and building strong advisory relationships.
ERP & Tax Solutions
Possesses extensive experience leading complex implementation projects for ERP, S/4HANA, and tax solutions across various industries like manufacturing and pharmaceuticals.
Trusted Client Advising
Her role and recommendations highlight a core focus on serving as a trusted advisor, aligning customer business goals with their technical environment.

Media Appearances

Miquelina has no verified media appearances

Work History

1-2021
Senior Technical Quality Manager at SAP
4-2020 - 12-2020
Solutioning Center Business Architect at SAP
4-2019 - 6-2019
Project Delivery Manager at Abaco Consulting
8-2018 - 4-2019
Project Delivery Manager at TOTVS
2-2018 - 7-2018
Project Delivery Manager at Engineering Ingegneria Informatica Spa

Education

2014 - 2016
Master of Business Administration (M.B.A.) from FIA - Fundação Instituto de Administração
2004 - 2004
Specialization from BSP - Business School São Paulo

More Information

Social Presence :

Prographics :

Exp : N/A Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Senior Technical Quality Manager at SAP
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Insights For Selling To Miquelina

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miquelina is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Miquelina

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Miquelina move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Miquelina take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Miquelina

Personality Compatibility


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