Miraj Shah in

Miraj Shah

Questioner · DISC type c
Senior Director, Enterprise Analytics at Zendesk
📍 United Kingdom

Miraj Shah leads the Enterprise Analytics team at Zendesk, focusing on data-driven value creation. A University of Cambridge graduate in Natural Sciences, he previously spent over eight years at JMAN Group, progressing from a consultant role to Principal.

His career at his previous firm included four promotions, highlighting a strong track record of performance and business growth before his move to the tech industry.

Read the full overview →
Experience
7 Years
Current Role
Senior Director, Enterprise Analytics
Job Level
Senior
Location
United Kingdom
Personality Overview

How Miraj shows up

Price-Sensitive
Systematic
Not Easily Convinced

They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Priorities

Topics Miraj cares about

Enterprise Analytics
He currently leads the Enterprise Analytics team at Zendesk, demonstrating his expertise in using data at a large scale.
AI in Customer Service
Expressed excitement about joining Zendesk, a business he views as being at the "forefront of AI innovation for customer service".
+4 more topics Login to view topics
Career

Work history

2-2025
Senior Director, Enterprise Analytics
Zendesk
6-2022 - 1-2025
Principal
JMAN Group
6-2021 - 5-2022
Manager
JMAN Group
9-2020 - 5-2021
Senior Consultant
JMAN Group
1-2020 - 8-2020
Consultant
JMAN Group
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Natural Sciences
University of Cambridge
Maths
Watford Grammar School for Boys
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other Zendesk Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Miraj. Free, 10 seconds.